I wouldn't recommend them. I booked an appointment. When I got there the next day the girl wasn't there. They called her to let her know I'm in the office, she informs them she never spoke with me or even booked but yet I knew her name. So unprofessional
CAUTION to ALL potential users of FOXTONS. Once you register at FOXTON, it's the end. They will call you EVERY MORNING for rubbish conversations. On the calls, they will NOT introduce available flats but inform you that you cannot rent any property with a pet! EVERY MORNING, I was made to listen to their grateful preach and got nothing! Thanks Foxtons, you wasted my time. I hope no potential tenant will experience what I did.
We just sold our house through Foxton. I would have put a 5 stars but I was quiet disappointed at some point with the follow up and the inconsistent feedback my husband and I received. However, Florence took our sale in hand and done a great work. Thank you to her for following up our sale as much as possible.
I would give it half a star if I could. Team were very friendly, but that was it. The service was disgraceful. At the time my partner and I were desperate to find a house to rent within a certain amount of time and we were assured that Foxtons would be able to find us a place with no problems. The person that dealt with our case was quite young, inexperienced and unprofessional. We viewed a property that we were interested in and was asked to bring along documents and forms of ID so we could quickly get the ball rolling. After viewing the property our host was kind enough to drive us back to Foxtons so we could fill out forms. Throughout our journey she none stop talked about personal problems which I found unprofessional, alongside that she was constantly beeping her horn at other drivers. Before we got to the estate agents she told us there would be no point in us filling the forms out and we didn't need to show her our documents which we found strange. She told us that Foxtons would be in contact with us the next day regarding the property we were interested in. We didn't get a call at all within that week; everytime I called Foxtons no one knew about our case. We managed to find a place at the very last minute with Acorn. They were fabulous. The following week I got a call from Foxtons asking if we found a property and that they would gladly be of service to us if we were interested in buying or renting. I was very annoyed as they didn't do anything at all. I would never go with Foxtons again.
Hayley from Foxtons has been invaluable with a property purchase and is always ready and willing to talk to me and answer questions. She has made a difficult process easier with her warmth and professionalism. I would highly recommend her to other people.
Foxtons Croydon Estate Agents is a UK Real Estate Agency based in Croydon, London. Foxtons Croydon Estate Agents is located at 2 High St, Croydon CR0 1YA, UK.
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