Daniel Thornton is the best!!!!
Spoke to Justin today who was extremely helpful, he went to great lengths to look in to a query I had. I couldn't have asked for a more thorough and honest service - Thanks !!
An older family memeber has taken property off the market because of how bad the service was. Would not recommend to anyone trying to sell their property as may try to rip you off and do not keep you in the loop
Disgrace!!! This lettings agent (Grace and Robin) have no Integrity at all! If you think Estate Agents have a bad name they will prove it for you. Firstly I booked in a viewing on a property, the viewing was then cancelled and rearranged for the next day, which was frustrating as I explained the urgency.Nonetheless we waited until the next day we arrived at the property the agent showing us around was late and flustered. Did know much about the property just there to let us in it seemed. As they had others viewing at the same time we decided to wait until the next day to offer.Our offer was accept that morning, they agreed to take the holding deposit after my mothers operation as she was going straight into theatre. In that time they showed someone else around the property who subsequently offered and now their offer was accepted over ours. This being said we went with this property rather than another so my parents were left with neither house with a quick move of 2 weeks. If they had integrity they would have not showed anyone else the property once it had been agreed or waiting until all had viewed to agree offers! I'm outraged at the service receive and I wouldn't trust this company at all. Alongside their ridiculous tenant fees it's daylight robbery. I would avoid them at all cost both Landlords and Tenants. Save your money and go with an integral agent!!
Friendly, professional & effective service. Kunal & Robert always helped in assisting with any question's I had throughout the process and gave feedback from viewings and delivered on the service they set out to give. Furthermore, they managed to find tenants with our specific criteria.Communicating with Head Office to sort contracts out after finding tenants was also impressive and customer service was clearly high on their priority too. Will use their service again in the future
Cubitt & West Estate Agents - Croydon is a UK Real Estate Agency based in Croydon, London. Cubitt & West Estate Agents - Croydon is located at 137/9 Wickham Road, Shirley, Croydon CR0 8TE, UK.
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